# Cara hubungkan ulang WhatsApp Multidevice

Karena API Multi-device (Multi-perangkat) dari WhatsApp masih belum sempurna, ada beberapa masalah yang mungkin akan dialami oleh pelanggan Pancake:

* Akun terputus

![](/files/75a1RfPHU7qRCznXttZO)

* Chat masuk di WhatsApp, tapi tidak masuk di Pancake

Jika akun Pancake Anda mengalami error ini, mohon ikuti langkah berikut untuk menghubungkan ulang nomornya dengan Pancake:

1. Masuk aplikasi **WhatsApp di HP** -> **Perangkat Tertaut** (Linked Devices)

![](/files/FFE7ganK6hxzWB1MLPQF)

2\. Logout **semua perangkat di daftar ini:**

![](/files/UCBC7xI75od0CHFNZ03G)

Cukup klik pada perangkat tersebut, lalu klik lagi untuk **Logout.**

![](/files/hVaG7Z9Zg0HrlAb0WpM6)

3\. Scan ulang kode QR Beta di Pancake.

* Dari Dashboard Pancake, mohon klik tombol **"Connect" -> WhatsApp -> Tambahkan akun baru**
* **Centang kotak "BETA"** untuk dapat QR Multidevice

![](/files/kh5GU8mYASwzdf70jGBo)


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