Pancake Quick Start Guide
  • Introduction
  • English
    • Pancake Quick Start Guide
      • I. Login
      • II. Connecting other platforms
      • III. Connecting to the Website chat plugin
      • IV. Connect your team members to the platforms
      • V. Subscription
        • 1. Create a new subscription
        • 2. Change subscription settings
        • 3. Upgrade the subscription
      • VI. WA migration from another BSP to Pancake/Botcake
      • Reconnecting your WhatsApp with Pancake
    • POS Quick Start Guide
      • I. Login to POS
      • II. POS shop
        • 1. Setting up the shop
        • 2. Manage the products
        • 3. Orderan
      • III. CRM di POS
        • 1. Ganti jenis toko di POS menjadi CRM
        • 2. Custom CRM Anda
    • WA API Guide - Botcake
      • [Important] WhatsApp API Update and timeline
      • I. Login & verify account
        • 1. Login & register for an account at Botcake
        • 2. Business verification in Meta Business Manager
      • II. Using WhatsApp API on Botcake
        • 1. Create a message template to start a conversation/broadcast
        • 2. Broadcast WhatsApp messages on Botcake
  • Bahasa Indonesia
    • Panduan Singkat Pancake
      • I. Buat akun Pancake baru
      • II. Hubungkan platform lain dengan Pancake
      • III. Cara gabung adminmu ke Pancake
      • IV. Paket langganan di Pancake
        • 1. Cara membuat paket langganan baru
        • 2. Cara mengatur paket langganan
        • 3. Cara upgrade paket langganan
      • V. Multi-perangkat Beta di Pancake
        • Multidevice Beta di Pancake
        • Cara hubungkan ulang WhatsApp Multidevice
    • Panduan singkat POS
      • I. Cara login POS
      • II. Toko di POS
        • 1. Set-up toko POS
        • 2. Mengelola Produk
        • 3. Orderan
      • III. CRM di POS
        • 1. Ganti jenis toko di POS menjadi CRM
        • 2. Custom CRM Anda
    • Panduan Singkat Botcake
      • Login ke Botcake
      • Cara membuat Chatbot sederhana di Fanpage Facebook
        • 1. Struktur chatbot
        • 2. Set-up chatbot otomatis di Facebook
    • Panduan WA API - Botcake
      • [PENTING] Pembaruan dan linimasa WhatsApp API
      • I. Login & verifikasi akun
        • 1. Login & daftar akun di Botcake
        • 2. Verifikasi bisnis di Meta Business Manager
      • II. Menggunakan WhatsApp API di Botcake
        • 1. Membuat templat pesan untuk mulai percakapan/broadcast
        • 2. Broadcast pesan WhatsApp di Botcake
      • III. Mengajukan Centang Hijau WhatsApp API
        • Bagaimana caranya?
        • Tahapan proses mengajukan Centang Hijau
      • IV. Migrasi WA centang hijau dari BSP lain ke Botcake
    • Panduan Chat GPT di Botcake
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  1. English
  2. WA API Guide - Botcake
  3. II. Using WhatsApp API on Botcake

1. Create a message template to start a conversation/broadcast

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Last updated 1 year ago

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When starting a conversation with a customer via the WhatsApp API, you need to use a template that has been approved by WhatsApp. Please follow the steps below to create and verify the template.

To create a message template, please enter WhatsApp Manager from your Meta Business Manager account.

In WhatsApp Manager, select Message Template and Create new

Select the template destination you want to create, if you want to start a new chat with subscribers or broadcast, please select Marketing, give this template a name and select English.

After sending, the WhatsApp system will immediately review the template. If allowed, you can use this template right away.