II. Connecting other platforms

1. WhatsApp

Step 1: Click "Connect".

Step 2: Choose Whatsapp -> Add new account -> Scan QR code from your phone's WhatsApp app.

Note for WhatsApp Multi-device version:

• Your phone does not need to be connected at all time in order to stream the chats on WhatsApp

• However, you will be automatically logged out if your phone is not active for 14 days. For more details, please visit WhatsApp's website: https://faq.whatsapp.com/general/download-and-installation/about-linked-devices/?lang=en

2. Facebook Fanpage & Instagram Business Account

When you first login with your Facebook account, your Facebook Fanpage/Instagram business should already be connected to Pancake. If you don't see your desired Fanpage displayed on Pancake, or you have freshly been added to a new Fanpage, please follow these steps.

Step 1: From Pancake Dashboard, click the "Connect" button.

Step 2: If your Fanpage/Instagram account is in this list, you can choose it and click "Add Page"

(If not, continue to step 3).

Step 3: Click on "Error: The page I need is not showing up here? Click here"

Step 3: Click "Reconnect".

Step 4: Click "Continue as <Your Facebook name>".

Step 5: Select your desired Instagram Business Account, and click "Next".

Your Instagram Business account must be linked with a Facebook Fanpage first in order to be displayed in this list. We recommend connecting both Instagram Business Account and the Fanpage connected to it.

Step 6: Select your desired Facebook Fanpages, and click "Next".

Step 7: Check every permission asked from Pancake. Pancake might not work properly if there are some permissions missing.

Step 8: Click OK to finish the process. Your desired Facebook Fanpage and Instagram Business Account will appear on your Pancake Dashboard after this.

3. Shopee

Step 1: Click "Connect".

Step 2: Choose Shopee, fill in you Username and Password, choose your Region and click "Connect"

After loggin in, you will receive a OTP code via phone. Please fill in the code to complete the process. Your Shopee Account will appear on your Pancake Dashboard after you enter the OTP code.