III. Connecting to the Website chat plugin

Chat plugin is a widget attached to your website that helps customers chat directly to purchase or quickly exchange information about products.

Chat Plugin on a Website

1. Create Pages to manage Website chat

At Dashboard, you click Connect, choose the tab Website and start to create a new page

Create a new page for Website

Here, you input the Page Username, Display name, and profile picture of that page. Then, click Create Page.

Page Username, Display name

  • Page username: The username of the page in the system. You can freely customize the name, but it should not contain spaces, or special characters and have not existed on the system. For example: Pancake123

  • Display name: The name that is displayed on the system, you can freely customize it.

2. Setup the Page

After creating the page successfully, you select that page and add the domain of your Website.

Add whitelist domain

The system will display a code script of your created page. You can customize the Chat Plugin Button in terms of shape, color, size, and default fields,...

After attaching this script to the <body> of your website, the system will display the Chat Plugin button on your website.

Add script to <body> of your website. Example setting of webcake.io
Website Chat Plugin can be customized
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